Search Jobs
So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Tews Company
https://cdn.haleymarketing.com/templates/61071/logos/TEWS_1PLUS1_SINGLE_CMYK_200x200.jpg
http://www.tewscompany.com
http://www.tewscompany.com
true
HYBRID Contract to Hire Customer Advocates
Job Description
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career Success
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
Do you have a heart for Christian ministry? Are you great with people? Do you have healthcare experience? This could be a great opportunity for you!
Christian Ministry Seeking Customer Service Advocates to join their team on a contract to hire basis.
MINIMUM REQUIREMENTS):
Summary
Customer Service Advocates are a primary resource for organization’s program members and medical service providers who may have questions or concerns related to the membership guidelines, general provisions of the program, technical support, paying their monthly share amounts, and so much more. Customer Service Advocates are an incredibly important part of carrying out the mission and vision of the organization.
It is the organization’s goal to reflect an authentic Christian community and to bring glory to the name of Jesus Christ through all the efforts and actions of the ministry and its employees. Therefore, they expect all employees to endeavor to live in accordance with our Christian beliefs.
Essential Duties and Responsibilities
• Presenting accurate, complete, and sometimes sensitive or difficult-to-hear information to the caller with tact and grace
• Troubleshooting and resolving issues
• Working with a high sense of urgency with all medical service providers and program members
• Showing compassion and understanding to customers in need
• Meeting monthly service objectives as outlined by management
#CSR
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
Do you have a heart for Christian ministry? Are you great with people? Do you have healthcare experience? This could be a great opportunity for you!
Christian Ministry Seeking Customer Service Advocates to join their team on a contract to hire basis.
- Hybrid-3 days in office
- Training is 8:30 a.m. – 5:30 p.m. EST for 9 weeks. Then, independent shifts will vary, starting December 30th, between the hours of 8:00 a.m. – 7:00 p.m.
- Pay is $18.50 during training, then $19.25 after the initial 9 weeks of training.
MINIMUM REQUIREMENTS):
- High school diploma or GED required
- Two (2) years customer service experience in a medical, dental, health plan, optical or related setting required
- Two (2) years high volume contact center experience preferred
- Strong customer service skillset (clearly shows tact, grace, and empathy)
- Contributes to the exercise and expression of organization’s Christian beliefs
- Does NOT need more than 2 days off within the training period
- Typing speed of 30 wpm or more
- Ability to connect equipment to ethernet cord (hard wired) for stable internet and work from a quiet uninterrupted area of their home. **CANNOT JUST HAVE WIFI**
Summary
Customer Service Advocates are a primary resource for organization’s program members and medical service providers who may have questions or concerns related to the membership guidelines, general provisions of the program, technical support, paying their monthly share amounts, and so much more. Customer Service Advocates are an incredibly important part of carrying out the mission and vision of the organization.
It is the organization’s goal to reflect an authentic Christian community and to bring glory to the name of Jesus Christ through all the efforts and actions of the ministry and its employees. Therefore, they expect all employees to endeavor to live in accordance with our Christian beliefs.
Essential Duties and Responsibilities
• Presenting accurate, complete, and sometimes sensitive or difficult-to-hear information to the caller with tact and grace
• Troubleshooting and resolving issues
• Working with a high sense of urgency with all medical service providers and program members
• Showing compassion and understanding to customers in need
• Meeting monthly service objectives as outlined by management
#CSR
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Melbourne, FL
Discover exciting job opportunities in and around Melbourne, Florida today! Nestled along the picturesque eastern coast of the Sunshine State, Melbourne offers an enchanting blend of coastal beauty, vibrant culture, and endless growth prospects for professionals. From the world-class surfing at Cocoa Beach to the diverse dining scene in Historic Downtown Melbourne, there is something for everyone in this dynamic region. Explore job listings near iconic landmarks like the Kennedy Space Center, indulge in fresh seafood at local eateries, catch a show at the Maxwell C. King Center for the Performing Arts, or enjoy outdoor adventures at the Wickham Park. Start your next career chapter in Melbourne, where work meets play in a place unlike any other.