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Customer Service Specialist

Orlando, FL

Employment Type: Contract Industry: Administrative Job Number: 19528

Job Description

Do you possess high critical thinking skills?

Then we have the perfect long-term 
contractual opportunity for you with the option to stay on permanently for top performers!

HOURS: Monday - Friday, 8am to 5pm

PAY RATE: $17.50 per hour

CONTRACT LENGTH: Through March of 2024

LOCATION: Baldwin Park area of Orlando.

Our client, a health services company near the Baldwin Park area of Orlando is looking for assistance until at least the end of the year. This position is a contract opportunity.

Skills Needed:

  • Proficient with Microsoft Excel/Office
  • Type 40+ WPM 
  • Problem-solving skills, critical thinkers, willing to research, problem solvers, high energy. 
  • Excellent communication skills
  • Teachable, positive attitude, high energy, and friendly demeanor


Collect information, knowledge, and revenue from insurance companies. Research claims, analyze denials. 


  • Research patient insurance eligibility
  • Investigate & resolve data discrepancies utilizing multiple resources
  • Call insurance carriers to validate patient information and/or research claim denials.
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