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Customer Service Representative
Employment Type:
Direct Hire
Industry: Non-Clinical Healthcare
Job Number: 21687
Allows For Remote Work: No
Job Description
Medical Equipment Documentation Specialist Needed!
Pay Range: $21- $23 hour (based on experience)
Position Type: Direct Hire
Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.
Location: Fully in-office
What You’ll Do:
- Manage patient intake and verify insurance coverage, including Medicare and Medicaid.
- Prepare and process medical equipment documentation, including CMNs, invoices, and delivery paperwork.
- Coordinate equipment setup and service for respiratory and durable medical equipment.
- Communicate with patients, caregivers, referral sources, and internal teams to resolve issues and ensure timely service.
- Maintain accurate patient records and referral logs while managing multiple priorities and ensuring compliance.
- High school diploma or GED equivalent required.
- 1+ year of related work experience preferred.
- Home healthcare, medical billing, or patient intake experience preferred.
- Familiarity with insurance verification and reimbursement practices.
- Knowledge of medical terminology and durable medical equipment (DME) is a plus.
- Make a difference by helping patients receive care in the comfort of home.
- Join a supportive, mission-driven team that values your contributions.
- Enjoy competitive pay and a positive, collaborative work environment.
Apply today to join our client’s team!
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