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Customer Service Coordinator

Orlando, FL | Fully Remote

Employment Type: Contract Industry: Administrative Job Number: 19503

Job Description


Want to work for a global brand who excels in customer care?

*Our world-class partner is seeking a reliable Customer Service Coordinator for their Title Resales Service Team.*


Shift hours range from 8am to 7pm on a rotating schedule.


Remote following the first few weeks of in-office training - must be in the Orlando area.



Opportunity for growth!

You are:

  • High School/GED
  • 1-3 years’ Customer Service/Call Center experience required
  • Ability to multi-task and work well under pressure
  • Strong analytical and problem-solving skills
  • MS Excel experience for creating and maintaining spreadsheets
  • High speed internet required

What you will do?

As a Customer Service Coordinator in the Title Resales Services team, you will:

  • Provide a superior level of customer service for Title and Recording inquiries.
  • Serve as the point of contact for all servicing requests including foreclosure, upgrades, transfer of ownership, transitions, and reinstatements.
  • Develop strong customer relationships through professional communication. 
  • Handle inbound and outbound calls.
  • Ensure accuracy of customer information and document interactions and updates.
  • Input and update data in spreadsheets and other tracking programs.
  • Review completed documents to ensure clear title before recording.


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