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B2B Collector
13485 Veterans Way Orlando, FL 32827 US | Work from home flexibility TELECOMMUTE
Job Description
LONG-TERM CONTRACT TO HIRE OPPORTUNITY
Are you an experienced B2B Collector ready to soar in a career within the aviation industry?
Working Hours: Monday to Friday, 7:30 am - 4:00 pm
Work from home flexibility
Compensation: $20-$21/hour
Requirements:
- Minimum of 3 years’ experience in business-to-business collections or high-profile consumer collections.
- Education: Associate’s Degree (A.A.) or equivalent from a two-year college or technical school preferred, or equivalent work experience.
- Proficiency in Microsoft Office Suite, with a strong command of MS Excel, including Pivot Tables and VLOOKUP functions.
- Ability to quickly learn new systems and processes.
Responsibilities:
As a B2B Collector, your primary responsibilities will include:
Debt Recovery: Engage with customers to follow up on old or past-due balances.
Credit Management: Review and validate credit requests received from customers.
Data Management: Maintain and update customer contact information to facilitate efficient collections.
Issue Resolution: Route any complex issues that cannot be resolved independently to the Finance Department.
Account Monitoring: Regularly review open invoices and account data to ensure customer accounts are up to date.
Analysis: Review and analyze account data, identifying trends and opportunities for improvement.
Customer Service: Promote and provide exceptional customer service while facilitating debt recovery efforts.