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Customer Representative Coordinator
Employment Type:
Contract To Hire
Industry: Administrative
Job Number: 20727
Allows For Remote Work: 1
Job Description
Want to work for an organization who is passionate about what they do and rewards hard work with growth opportunities?
*Our world-class partner is seeking an eager, reliable and analytical Customer Represntative Coordinator for their Title Resales Service Team.*
Shift hours range from 8am to 7pm and the candidate will be on a rotating schedule.
$17-$19/hour
You are:
- High School/GED
- 1-3 years’ experience
- Must possess excellent organizational skills
- Must have good written, verbal & communication skills
- Ability to multi-task and work well under pressure
- Enthusiastic team player attitude
- Strong analytical and problem-solving skills
- Must have MS Excel experience with creating and maintaining spreadsheets
What you will do?
Essential Job Functions:
- Provides customer service regarding Title and Recording issues and questions.
- Develops strong customer relationships by demonstrating professional customer service and communication.
- Takes inbound calls and makes outbound calls, maintaining professional communication at all times via phone and in person.
- Ensures customer information is correct and updates information as necessary.
- Documents all interactions with owners in account comments
- Inputs and updates spreadsheets and other programs to track all activity.
- Reviews all completed documents to ensure clear title prior to recording.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
What Technologies You will be Working With
- Microsoft Excel, Word and Outlook
- Access Database
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