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Healthcare Customer Service Representative

Helena, MT

Employment Type: Direct Hire Industry: Administrative Job Number: 20440

Job Description

Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career

TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help

.Seeking Healthcare Customer Service Representative!

Location: Fully Onsite
Schedule: Monday–Friday, 8:00 AM to 5:00 PM
Pay: $17.00–$19.00/hour, based on experience

Join a great team with our client in the healthcare industry! We are seeking a Customer Service Representative to support their mission of providing durable medical equipment. This role is a vital part of ensuring exceptional service for patients and referral partners.

Key Responsibilities

  • Communicate effectively with patients, clients, and referral sources to resolve inquiries.
  • Verify insurance coverage, including Medicare and Medicaid.
  • Prepare and maintain patient files, invoices, and delivery schedules.
  • Provide technical support for equipment and handle walk-in requests.
  • Uphold compliance with policies and industry standards.

Qualifications

Required:

  • High school diploma or GED equivalent.

Preferred:

  • Experience in the medical field, medical billing, or working with durable medical equipment.
  • Familiarity with medical terminology.

Skills

  • Excellent Customer Service Skills.
  • Positive and empathetic personality.
  • Strong communication and organizational skills.
  • Proficiency in Microsoft Office applications.
  • Ability to work independently and as part of a team.

Physical Requirements

  • Ability to lift and transport up to 65 pounds.
  • Occasional driving to deliver equipment to patients.

This is an excellent opportunity to join a dedicated team making a difference in healthcare. Apply today!
 
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About Helena, MT

Ready to embark on a new career adventure in Helena, Montana? Dive into our diverse job opportunities that cater to a range of skill sets and passions against the stunning backdrop of the Rocky Mountains. Helena boasts a unique blend of historic charm and modern opportunities, making it an ideal place to work and live. With attractions like the Montana State Capitol, the Holter Museum of Art, and the Myrna Loy Center, as well as outdoor activities in the Helena National Forest and the Gates of the Mountains Wilderness, this area offers a perfect balance for both work and play. Join us in Helena and discover the vibrant culture and unlimited growth possibilities this region has to offer! Start your job search today and take the next step towards an exciting career in the Treasure State.