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Technical Writer

Orlando, FL 32835

Posted: 12/13/18 Employment Type: Contract Industry: IT Job Number: 15272

We are looking for a Technical Writer or Technical Business Analyst for a client based in Orlando.  The ideal candidate will have strong experience documenting network, data, security, and other infrastructure related processes and controls in a clear and concise manner.  The technical writer will gather the data/requirements and work with IT staff to ensure the accuracy of the process.  

Responsibilities:

  • Work with IT Infrastructure and deployment teams to fully understand processes and controls
  • Partner with SME to create new documentation and document the IT infrastructure processes and other technical documentation
  • Effectively organize complex information into clear, comprehensible written descriptions and instructions
  • Format technical communications to maximize clarity and comprehension

Requirements:

  • Excellent writing skills
  • 5+ years of experience in a similar role
  • Must be proficient in in reviewing and editing technical documents
  • Good time management skills
  • Strong proficiency in the English language
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite
  • Proficient documentation skills such that procedures and controls are clear and easily understood.
  • Proven ability to manage issues through to resolution; skilled at making judgment calls.
  • Ability to successfully multitask and complete difficult assignments within deadlines which may have short lead times.

QUALIFICATIONS

  • Bachelor’s degree in Information Technology, Information Security, Business or Risk Management (or equivalent experience)
  • 5+ years of experience in a similar role
  • Excellent Interpersonal Skills - Team player
  • Flexible and self-motivator
  • ITIL Certification a plus
  • Knowledge of Information Security a plus

 

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