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Technical Support Engineer

Orlando, FL 32826 | Contract To Hire

Post Date: 08/16/18 Job ID: 14739 Industry: IT

Are you passionate about Technology and a strong problem solver?  Do you want to have the opportunity grow your technical skill-set and work in an environment where no day is the same? Our ideal candidate will have a strong foundation with Linux servers.  We need service-oriented individuals that enjoy solving clients’ technical needs.  Flexible schedules available. 

Duties/Responsibilites :

  • Maintain stable client base and server environnement
  • Support for client’s hosting services
  • Troubleshoot advanced support inquires related to http, DNS, MySQL, mail and other system issues
  • Escalate issues to appropriate departments if needed
  • Responsive and adaptive communication with clients and staff
  • Server and incident management
  • Manage transfers of client data between servers

Skills:

  • Very strong computer and Internet skills
  • Experience with general IT technology skill set
  • Troubleshooting experience with web applications
  • Excellent phone/client communication skills
  • Must have extensive experience using and troubleshooting cPanel and Plesk
  • Knowledge of IP protocol suite
  • Experience with LAMP, HTML/PHP, IIS
  • Linux command line familiarity, configuration, file handling experience
  • System administration, web infrastructure, and support experience
  • DNS setup and troubleshooting experience
  • Experience managing Windows server environments
  • Experience working in a web hosting environment
  • Ability to learn new things quickly and adapt to the changing technology landscape

 


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