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Business Relationship Manager

Orlando, FL 32835

Posted: 11/17/18 Employment Type: Direct Hire Industry: IT Job Number: 14960

Our client is going through tremendous growth and is looking to add a Business Relationship Manager to their team.  This is a senior level role and strategic in nature.  The Business Relationship Manager maintains relationships with the business and supports the key stakeholders in assessing the functional and technical impact of business requirements on current and future organization technology capabilities and platforms. The role provides expertise to other departments for initiatives and projects with a dependency on IT.

The primary role is to manage the delivery of business technology solutions for IT projects within the approved timelines and budgets. The role will be instrumental in guiding initiatives through the standard methodology from project approval to deployment leading internal and external partners. As the primary business liaison, the Business Relationship Manager will solicit, validate and document business requirements to allow the implementation of components and functionalities in line with the business demand.

The Business Relationship Manager will be the primary engagement role between IT and the business areas within the company. The role will include the following responsibilities:

  • Participation in identifying key global strategic IT initiatives
  • Evaluation of business processes and recommends improvements to maximize efficiency and effectiveness
  • Evaluation, management and prioritization of product enhancement requests
  • Solicitation, validation and documentation of business requirements
  • Development of scope of effort and estimates for software development projects
  • Identify, capture and work to mitigate potential project risks
  • Support the process of identifying primary vendors
  • Management of the grouping of and assignment of tasks, while ensuring optimal allocation of resources
  • Guidance of projects through initial project approval through all milestones
  • Planning of specific project activities applicable to the successful delivery of a technology solution
  • Overseeing resources and activities for projects with key stakeholders so objectives are accomplished
  • Creation and maintenance of a communication plans to internal and external stakeholders
  • Support the deployment planning of new components, products or integrations
  • Creation and maintenance of documentation around Best Practices and Standard Operating Procedures
  • Monitors return on invested capital and time resources
  • Works within established departmental budget


  • BA/BS/Bachelor's Degree

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