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B2B Collections Specialist

Orlando, Florida 32811 | Contract To Hire

Post Date: 04/23/18 Job ID: 14693 Industry: Accounting
Excellent opportunity for an experienced Business-to-Business Collections professional with a fantastic organization located near the Mall at Millenia!
 
The Collections Specialist is responsible to perform duties to collect receipts from delinquent customers.

GENERAL DUTIES AND RESPONSIBILITIES: 

  • Contact customers regarding delinquent accounts; Send collection letters or other correspondence as required, and make follow up telephone calls, documenting all collection activities;
  • Set up payment agreements with customers based on established guidelines and track compliance, communicating with non-compliant customers and recommending next level of collection action;
  • Contact pharmacies to assist customers in resolving outstanding issues or to gather additional information required to resolve discrepancies in accounts;
  • Create and maintain spreadsheets relating to outstanding balances and payments received; Ensure that balances are updated upon receipt of payments; Submit spreadsheet to management for periodic review; Prepare and distribute periodic standardized reports

KNOWLEDGE, EDUCATION AND EXPERIENCE:

  • Associates Degree in business or similar field preferred;
  • Three + years’ experience in business to business Accounts Receivable Collections;
  • Advanced proficiency in Microsoft Office suite;
  • Strong organizational skills along with effective time management skills;
  • Strong detail orientation and multi-task skills;
  • Strong verbal and written communication skills;
  • Customer focused; team oriented;

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