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Student Services Coordinator

Maitland, Florida | Contract To Hire

Post Date: 01/17/18 Job ID: 14464 Industry: Administrative

A growing, dynamic organization with offices in the Maitland Center has an opening for a career-minded, goal-oriented individual with excellent communication skills and a strong customer service mind-set!

The ideal candidate will have:

  • A Bachelor’s Degree from an accredited institution
  • 2 years of customer service experience
  • Outstanding verbal and customer services skills
  • Excellent organizational skills with the ability to multi-task
  • Ability to work independently
  • Public speaking proficiency
  • Basic computer skills, with the ability to operate Web-based applications
  • Must be a conscientious individual who understands the importance of followup

Duties will include coordinating with instructors, tech support and financial aid on student’s behalf.

 Additional responsibilities include:

  • Provides highly proactive outreach services with particular attention paid to retention and student success. 
  • Monitors student performance, analyzes problem areas, determines solutions and conducts intervention activities and processes.
  • Identifies and successfully resolves student concerns through prompt problem resolution, coaching, tutorial remedies designed to improve student retention and other strategies to meet campus benchmarks and goals.
  • Responsible for handling incoming service-related questions or concerns for students, eliminating delays that impede student success.
  • Coordinates marketing programs and mailings.
  • Assist students through registration process.
  • Delivers student orientation sessions.

Office hours are 9am to 6pm Monday thru Friday!

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