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B2B Collector

Orlando, Florida | Contract

Post Date: 09/19/17 Job ID: 14167 Industry: Accounting

A company in downtown Orlando is looking for a long term temp to perform B2B Collections. MUST have B2B Collections experience and a talent for customer service!

Requirements:

  • Business to business collections experience in high volume environment. *Business to consumer collections experience will not be taken into account*
  • Excellent verbal and written communication skills
  • Able to learn new systems quickly
  • Ability to work in fast paced environment.

Job Description:

  • Work with customers by following up on past due balances, including sending of dunning emails and phone calls
  • Review and validate credit request received from customer
  • Maintain/update customer contact log
  • Route any issues that can’t be resolved to relevant authority in the business unit.
  • Review and validate invoice adjustments
  • Conduct data and process analysis
  • Promote and provide exceptional customer service

 


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