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B2B Collector

Orlando, Florida | Contract To Hire

Post Date: 06/23/17 Job ID: 13856 Industry: Accounting

$18-20 per hour (Flexible depending on experience) - Long term opportunity 

TITLE:

Collector

SHIFT:

Monday-Friday 8am-5pm (Flexible) 

MINIMUM REQUIREMENTS (including education and certifications):

  • Business to business collections experience in high volume environment. *Business to consumer collections experience will not be taken into account.
  • Excellent verbal and written communication skills
  • Able to learn new systems quickly
  • Ability to work in fast paced environment.

PREFERENCES:

  • Post high school education would be preferable.

 

JOB DESCRIPTION:

  • Work with customers by following up on past due balances, including sending of dunning emails and phone calls
  • Review and validate credit request received from customer
  • Maintain/update customer contact log
  • Route any issues that can’t be resolved to relevant authority in the business unit.
  • Review and validate invoice adjustments
  • Conduct data and process analysis
  • Promote and provide exceptional customer service

 


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