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Account Manager
1170 Celebration Blvd. Suite 100 Celebration, FL 34747 US
Job Description
Account Manager - Customer Service Specialist
Onsite in Celebration, FL
About Us: We are seeking an organized and focused Account Manager - Customer Service Specialist to join our team. Recent college graduates are encouraged to apply! Our company values collaboration, innovation, and client success.
Responsibilities:
- Provide Exceptional Customer Service: Deliver courteous, timely, and effective service to our clients.
- Team Collaboration: Work productively with team members to achieve shared goals.
- Client Portfolio Management: Oversee and nurture client relationships, ensuring their satisfaction.
- Accounts Receivable Oversight: Monitor and manage client accounts receivable.
- Problem Solving: Resolve discrepancies and propose innovative solutions.
- Consistent Communication: Maintain regular communication with clients.
- Business Relationship Building: Foster strong relationships to support client business success.
Skills/Experience/Education:
- Bachelor’s Degree Preferred: A degree in a relevant field demonstrates your commitment to learning and growth.
- Client/Customer Service Skills: Prior experience in customer service or client-facing roles.
- Creative Problem-Solving: Ability to think outside the box and find solutions.
- Project Management Skills: Organize and prioritize tasks effectively.
- Interpersonal Communication: Strong verbal and written communication skills.
- Financial Analysis (Preferred): Understanding of financial data and analysis.
- Curiosity About Small Businesses: An interest in how small businesses operate.
- Proficiency in Microsoft Office: Familiarity with Word, Excel, and PowerPoint.
- Bilingual (a plus): Fluency in an additional language.
- Local Presence: Reside in or near the Kissimmee/Celebration/Hunter’s Creek/Champion’s Gate/Disney/LBV areas.
Benefits: We offer a comprehensive benefits package, including:
- Medical, Dental, and Vision coverage
- 401K retirement plan
- Paid holidays
- Generous Paid Time Off (PTO)
Compensation: Starting Annual Salary: $55,000 (paid hourly)
Join our dynamic team and contribute to our clients’ success! Apply today.